Data Protection

Supper Baji Privacy Policy

Your personal information matters to us. In Supper Baji's privacy policy, we clearly explain what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
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How we protect your privacy

The Core Pillars of Supper Baji's Data Protection Framework

Strong Encryption

All your data is secured with 256-bit SSL encryption — bank-grade security that keeps your information out of reach of third parties.

You're in control

At Supper Baji, you decide what information to share. From opting out of marketing communications to deleting your account entirely — it's all in your hands.

Never sold to third parties

Your personal data is never sold to third parties. Only the information strictly necessary for service operations is shared with select partners.

Secure Data Storage

Your data is stored on secure, encrypted servers. Regular security audits and updates are conducted to ensure the highest level of protection.

Suspicious Activity Detection

Our automated system monitors your account 24 hours a day for unusual activity. If anything suspicious is detected, you will be alerted immediately.

Adherence to International Standards

Supper Baji complies with GDPR and other international data protection regulations, maintaining the highest global standards to keep your data safe.

1

Introduction

Supper Baji (supperbaji.im) is a trusted online gaming and Sports Betting platform for users in Bangladesh and around the world. We believe your privacy is a fundamental right, not a privilege.

This Privacy Policy ("Policy") explains how Supper Baji collects, uses, stores, and protects your personal information. By using our website or app, you agree to the terms of this Policy.

This policy applies to all Supper Baji services — the website, mobile app, customer support, and all other communication channels. We are committed to being transparent about exactly how your data is used.

Important: This policy was written in Bengali for your convenience. However, in the event of a legal dispute, the English version shall be considered the final and binding document.

2

What Data We Collect

Supper Baji collects two types of data — information you provide directly, and information collected automatically while you use the platform.

Information you provide directly:

Data Type Example When Data Is Collected
Proof of Identity Name, date of birth, gender At Registration
Contact Mobile number, email Registration & KYC
Financial Information Mobile banking number During Deposits/Withdrawals
Identity Documents NID, passport copy During KYC Verification

Information collected automatically:

  • IP address and device information (operating system, browser version).
  • Logs of your activity on the platform (login times, game history, betting data).
  • Data collected through cookies and similar tracking technologies.
  • Location data (used solely for legal compliance purposes).

What we do not collect: Your full bank account number, card number, or any complete financial credentials are not stored directly in our systems.

3

Why We Collect Data & How We Use It

Supper Baji uses your data only for specific, legitimate purposes. We never collect information unnecessarily. The main reasons are:

  • Service Delivery: Managing accounts, processing transactions, and keeping gaming services running.
  • Identity Verification: To complete the KYC process and prevent fraud.
  • Security: Preventing unauthorized access, fraud, and money laundering.
  • Legal Obligation: Data retention as required by regulatory authorities.
  • Service Improvement: Anonymous usage analytics to improve the user experience.
  • Contact: To send important updates, transaction messages, and (with your consent) promotional offers.

Please note: You can opt out of marketing emails or SMS at any time. Transactional and security-related messages cannot be turned off, as they are an essential part of the service.

4

Who Your Data Is Shared With

Supper Baji does not sell your personal data to third parties for commercial purposes. Limited information may only be shared in the following circumstances:

  • Payment Processors: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket.
  • KYC Partner: Authorized verification agencies for identity verification.
  • Technology Provider: Hosting, cloud storage, and cybersecurity providers, all bound by strict confidentiality agreements.
  • Legal Authorities: In response to a court order or a lawful request from a regulatory authority.
  • Business Transfer: In the event of a company merger or acquisition, subject to this policy.

All third-party partners are contractually bound to meet Supper Baji's privacy standards. They may not use your data for any other purpose.

5

Cookies & Tracking Technologies

Supper Baji uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Required to maintain login sessions and deliver core services. These cannot be disabled.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To collect anonymous statistics and improve the site.
  • Security Cookies: To prevent fraud and cyberattacks.

You can disable non-essential cookies from your browser settings. However, some features may not function properly as a result.

6

Data Retention Period

Supper Baji does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration of account activity and a minimum of 5 years after closure (as required by law).
  • Transaction Records: 5–7 years in accordance with financial regulations.
  • KYC Documents: 5 years after account closure.
  • Log Files: Typically 90 days.
  • Marketing Information: Deleted immediately upon opt-out.

Data Deletion: Once legal obligations are fulfilled, any remaining data is securely deleted or anonymized.

7

Your Rights

You have specific rights over your data at Supper Baji. We are here to help you exercise each of them:

Right to Know

You can request to know what personal data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.

Right to Restrict Processing

You may request that the use of your data be restricted in certain circumstances.

Data Portability

You can request a copy of your data in a standard format (CSV/JSON).

Right to Object

You can object to your data being used for marketing purposes at any time.

To exercise these rights support@supperbaji.imto send us an email. We will respond within 30 days.

8

Children's Privacy

Supper Baji's services are intended for individuals aged 18 and above only. We do not knowingly collect data from minors.

If a minor creates an account using a false age and this is later discovered, the account will be suspended immediately and all associated data will be deleted.

For Parents: If you suspect your child is using Supper Baji, contact us immediately at support@supperbaji.im. We will act promptly.

9

Security Measures

Supper Baji uses multiple layers of security to protect your data. Our technical and administrative safeguards include:

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An additional security layer at login.
  • Regular Security Audits: Periodic audits conducted by third-party specialists.
  • Firewall & DDoS Protection: To protect our servers from cyberattacks.
  • Staff Training: All staff receive regular training on data protection.
  • Restricted Access Policy: Only authorized personnel have access to data on a need-to-know basis.

In the event of a data breach, Supper Baji will notify the relevant regulatory authorities within 72 hours and inform affected users as quickly as possible.

You can help too: Use a strong password, keep 2FA enabled, and report any suspicious activity to us immediately.

10

Privacy Policy Updates

Supper Baji reserves the right to update this Privacy Policy as needed. In the event of changes:

  • A notice will be sent to your registered email or via SMS before any significant changes take effect.
  • The date of any changes will be noted at the top of this page under "Last Updated".
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you will have the option to close your account.

The latest version of this policy is always available on this page. Previous versions are no longer applicable.

11

Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please contact us:

  • Email: support@supperbaji.im
  • Live Chat: Bengali-language support is available 24/7 on the website and app.
  • Response Time: Initial response within 7 business days.

If you are not satisfied with our resolution, you have the right to lodge a complaint with the relevant data protection authority.

Our Commitment: Supper Baji takes your privacy very seriously. Feel free to raise any concerns with us directly — we are committed to resolving them.

Privacy FAQ

What users ask most

No, never. Supper Baji does not sell your personal data to any third party for commercial purposes. Only the information essential for service operations is shared with select partners, and they are also bound by strict confidentiality agreements.

Due to legal obligations, transaction and KYC data are retained for up to 5 years after account closure. Marketing and optional data, however, are deleted immediately.

Send an email to support@supperbaji.im with the subject "Data Access Request" and we will send you a summary of the information we hold about you within 30 days.

You can update your notification preferences in Account Settings, or let our support team know directly. Transactional and security messages cannot be disabled.

Only general location data is collected via IP address, solely to ensure compliance with applicable laws. GPS or real-time location tracking is not used.

Your data is secure — start with complete peace of mind

Now that you know Supper Baji's Privacy Policy, go ahead and register with confidence — and enjoy gaming in a fully secure environment.

By registering, you agree to our Privacy Policy and In the Terms & Conditions you give your consent.

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